Scientific studies show that high doses of UV-C light destroy the harmful SARS-CoV-2 virus causing COVID-19 and prevents the spread of coronavirus. Visit the effectiveness section for more information. 

It’s the smell of dust and other small organic particles killed during disinfection – so we recommend ventilating the room after you’ve finished.

If it’s a hassle to remove them, you can just cover them with cloth while disinfection is in progress.

It’s a Philips TUV PL-L 95W/4P HO 1CT/25 bulb, with an expected life of 9000 hours.

It does. Though unlike the regular premises disinfection, it would require to consider two factors for successful disinfection:

1. Intensity & shortest distance  - keep Bacteo's UVC lighting close to molded places with as much direct UVC light exposure as possible
2. Increased exposure time - The amount of exposure time required to destroy the mold varies greatly for the different types of mold. Some molds are destroyed after a few seconds — others require 1000+ seconds or more.

We would recommend exposing it for the full cycle - 24minutes to ensure it's been destroyed. If some places with mold isn't directly or closely exposed, second disinfection cycles closed to them is advised.

You can enter the room straight away. Bacteo doesn’t generate ozone, so it’s safe to enter the room after the disinfection process is complete.

It’s 254 nm.

It’s made in Lithuania which is part of the European Union.

If it’s just a short exposure – you won’t need to do anything unless you feel symptoms such as skin irritation or eye pain.

Yes, definitely. Bacteo is for indoor use only, so please close all windows and shut the blinds.

UVC light will only disinfect objects that are directly illuminated. If there is an obstacle between the object and the lamp, the object will not be disinfected effectively. So, it is a good idea to arrange the room (or position the lamp) in a way that as many objects as possible would be in direct line of sight of the lamp.

No, not at all. It’s harmful only to living organisms.

Try unplugging the lamp out from the outlet, then plugging it back in. If that doesn’t help – it could mean that there’s a malfunction with the motion detector.

Try unplugging the lamp out from the outlet, then plugging it back in. If that doesn’t help – it could mean that there’s a malfunction with the motion detector.

A lamp breaking is extremely unlikely to have any impact on your health. If a lamp breaks, ventilate the room for 30 minutes and remove the parts, preferably with gloves. Put them in a sealed plastic bag and take it to your local waste facilities for recycling. Do not use a vacuum cleaner.

The UVC lamp must be disposed of properly. Therefore do not throw used lamps into the trash. Contact your municipal or county waste collection agency for proper disposal procedures.

If the motion detection sensor is constantly detecting movement even though there’s none, please do the following:

· Check the blinds are closed. Movement outside (tree branches, birds) can be the reason of motion detection.

· If the walls are made of glass, drywall or thin plywood – the motion sensor may detect movement though such walls and stop the disinfection process.

· If none of the above factors are present – it could mean a malfunction with the sensor. Please contact us for further help

You can download Bacteo User Manuals on our support platform: Click Here. Few different languages are available.