Shipping Policy

WE SHIP TO THE FOLLOWING COUNTRIES

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

SHIPPING TIME FRAMES

Shipping time-frames depend on your location. Orders are processed within 2 business days. If you place an order on Friday it may not be processed until the following Monday.

We aim to deliver all orders within 2-8 business days, but in some areas of Europe delivery can take longer.

OTHER SHIPPING INFORMATION

We provide all European Consumers with the same purchase price, regardless of final destination.

VAT is included in the purchase price where we are required to charge VAT based on individual country selling thresholds (this will be shown in your order at checkout).

There are no import duties on goods shipped within the EU.

Shipments sent outside the European Union may be subject to import duties and taxes, which may be levied once a shipment reaches your country. For details of Customs charges please consult your own Customs authority for rates.

We strongly recommend that you dispatch to a reliable address, Bacteo is not responsible for lost / stolen orders.

All charges for customs clearance are the responsibility of the customer. We have no control over the charges and unfortunately we are unable to predict.

After you have placed your order, you will receive shipping information via email.

SHIPPING PARTNERS

UPS

DPD

GLS